Telephone: 01483 203474  |  Mobile: 07767 410071  |  Email: wts@winterfold.com

HOW WE PROCESS YOUR DATA AND WHY

 

INFORMATION COLLECTION

 

The Information we collect personally or via the website:

Name

Address

Contact numbers

Email address

 

The Information we add:

Details of quotations that we have carried out and whether they have been accepted

Details of firewood deliveries – when, where, how much

Details of invoices raised in connection with the above activities

Details of where you heard of us – internet/word of mouth etc

 

INFORMATION USE

 

Telephone:

 

We will call you to arrange/confirm appointments, discuss quotations/orders and to discuss account queries.

 

Text message/SMS:

 

We may use this means of communication for any/all of the reasons above.

 

Email:

 

We may use this means of communication for any/all of the reasons above.

 

Calendar:

 

Information about quotations, deliveries and work to be carried out is shared between the Office and the Tree Surgeon.

 

The information is stored to maintain and improve customer service.

 

INFORMATION STORAGE

 

The client database and calendar are password protected.

 

We will not pass your personal details to a third party for any reason.

 

You have a right to access the personal data that is held about you.  To obtain a copy of the personal information Winterfold Tree Services holds about you or if you would like to update your personal details, please email wts@winterfold.com

 

May 2018